general

General

Use By Date: Redeem by {{date}}
Find Out Why Desc: You can only earn points for this assessment once every membership year. Want more points? Try something new.
Find Out Why Title: You've got the max. points for the year
Enter A Date: Enter a date
Goal Exceeded: Goal exceeded
Complete The Weekly Challenge: Complete the Active Challenge
Goal Missed: Goal missed
Discount: Benefit
Membership Expiry: Membership year ends on
Membership Number: Membership number
Membership Rewards: Partners rewards
Challenge Rewards: Active rewards
All: All
Use vouchers to redeem coupons: Use voucher to enjoy discount
Use on next purhase: Use on next purchase
Pts to: pts to
Used and expired rewards: Used & expired rewards
Details Title: Details
Redeem with voucher: Redeem now
History: History
Privacy Policy: Privacy Statement
And: and
Read: I have read and agree with the
Use By: Use by
Terms Of Use: Terms and Conditions
Language Name: ไทย
Profile Title: Profile
Recommended Label: Recommended
Salutation: Hi
Points Title: pts
Bronze Level: Bronze
Silver Level: Silver
Gold Level: Gold
Platinum Level: Platinum
Assessment Title: Assessments
Challenges Title: Challenges
See All Title: See all
Years Title: years compared to your age
Points Sufix: pts
Online: Online
Offline: Offline
Face to Face: Face to Face
Get: Get
T&C text: I have read and agree to the
Start: Start Assessment
Recommended: Recommended
In Progress: In Progress
Completed: Completed
Continue: Continue
Check Answers: Check your answers
Check Answers Description: Take one last look before you submit
Days Left: {{days}} days left
Target Not Met: Target not met
Earn Up To: Goal <0>{{points}} points
No Points Available: No points available
Voucher: My vouchers
Months Left: months left
Goal: Goal
Earned: Earned
Your Progress: Your progress
Retake for Points: Retake for points on
Necessary Time: necessary time
Related Health Metrics: Related Health Metrics
Related Challenges: Related Challenges
Servings: servings
Almost Done: almost done
Yes: Yes
No: No
Submit Assessment: Submit result
Start Assessment: Start Assessment
Back to Assessments: Back to assessments
Book Appointment: View branches
Submit Results: Claim Points
Related Coupons: Related coupons
Find Out Why: Find out why
You Will Get: You'll get
You Submit: You submit
Earn Points: earn points
Body Mass Index: body mass index
Blood Pressure: blood pressure
Blood Glucose: blood glucose
Cholesterol: cholesterol
CM: cm
FT: ft
Put Report in the Frame: put report in the frame
Take Photo: take photo
Detail: Detail
This Weeks Progress: Challenge Progress
Related Assessments: Related Assessments
fitness: Exercise
details: Details
Setup Biometrics: Setup Biometrics
complete in: Complete in
Open Modal: Open Modal
Open Drawer: Open Drawer
Open Camera: Open Camera
Save Edit: Save Answer
Flush Aem: Flush AEM Content
Minutes: minutes
Hours: hours
Weeks: weeks
Months: months
Years: years
Share Results In: Claim points in
Points: pts
Day: day
Get Up To: Get up to
Share Results: Claim points
File Upload Exceed Size Error: cannot be uploaded as the file size exceeds
You Will Get Up To: You'll get
Sunday: Sunday
Saturday: Saturday
Friday: Friday
Thursday: Thursday
Wednesday: Wednesday
Tuesday: Tuesday
Monday: Monday
Vouchers: My vouchers
Get From Challenges: Get vouchers from challenges
Use One By: Use one by <0>{{targetDate}}
Earn: Goal
Find Out More: Find out how
event: event
Spend Approx: Spend approx.
Week: week
Take Part In: Take part in
Days: days
What's On Title: What's on
Get Voucher: Get 1 voucher
Discount Off: <0>{{discount}} OFF
Use Now Button: Use now
tc Link: Terms and Conditions
Save For Later Button: Save for later
Workout Tracker: Fitness App
Add Tracker: Add tracker
Health Report: Health Report
Coupon Used Button: Used
Rewards Title: Rewards
Points From: from
dashboard Alert Info: Need your attention! Turn on “All Permissions” toggle at Samsung Health to avoid any missing data to earn points from:\n• Daily Step Count Trend• Exercise• Sleep

Workout tracker

Id: wkTrack
Title: Workout tracker
Icon Name: workout-tracker
Icon Group: general
Type: workout

Earn points

Id: points
Title: Earn points
Icon Name: earn-points
Icon Group: general
Type: points

Membership Renewal

Id: membershipRenewal
Title: Membership Renewal
Icon Name: membership_renewal
Icon Group: general
Type: Renewal

Settings

Id: settings
Title: Settings
Icon Name: settings
Icon Group: general
Type: Settings

eCard

Id: ecard
Title: eCard
Icon Name: ecard
Icon Group: general
Type: ecard

Use vouchers

Id: voucher
Title: Use vouchers
Icon Name: voucher
Icon Group: general
Type: voucher

Upgrade

Id: upgrade
Title: Vitality Plus upgrade
Icon Name: ecard
Icon Group: general
Type: Upgrade

Help

Id: help
Title: Help
Icon Name: help
Icon Group: general
Type: help

Points History

Id: pointHistory
Title: Points history
Icon Name: point_history
Icon Group: linkSection
Type: Point history

Health Report

Id: hReport
Title: Health report
Icon Name: health-report
Icon Group: general
Type: Health report

Notifications

Id: notify
Title: Notifications
Icon Name: notification
Icon Group: general
Type: notification

Bank Account

Id: bankAccount
Title: Add a bank account
Icon Name: bank_account
Icon Group: general
Type: Bank account

Food Tracker

Id: fdTrack
Title: Food Tracker
Icon Name: food-tracker
Icon Group: general
Type: Food tracker

Dashboard

Your Language: Your Language is {{language}}
Click Me: Click Me
Log Out: Log Out
Log Out With Clear Token: Log Out With Clear Token
Assessments: Assessments
Challenges: Challenges
Whats On: What's on
Rewards: Rewards
Change Language: Change Language
Test Health Sync: Test Health Sync
Gold: Gold
Platinum: Platinum
Silver: Silver
Bronze: Bronze
Cancel: Cancel
AIA Vitality points: AIA Vitality points
About Vitality point: AIA Vitality points reset to 0 points at the beginning of every new membership year.
AIA Vitality status: AIA Vitality status
About Vitality status: Your AIA Vitality status could change every membership year depending on the AIA Vitality points you’ve collected. Your AIA Vitality status is determined by the number of points you earned last year or the number of points you earned this year (whichever is greater). Your status earned this year will carry over to the new membership year.
Earn points to level up today!: Earn points to level up today!
Bronze achievement: 0 - 9,999 points
Silver achievement: 10,000 - 19,999 points
Gold achievement: 20,000 - 29,999 points
Platinum achievement: 30,000+ points
Status valid until: Status valid until:
Maximum point: Reached the highest status
This year you’ve collected: This year you’ve collected
Point: {{value}} pts
Point to: pts to

Card

New: New
Up To Points: Up to <0>{{points}} points
Takes: Takes <0>{{duration}} <0>{{durationUnit}}
Vitality Status: Vitality status
Maintain Status Message: Keep it up to maintain your benefits for another year.

WorkoutTracker

Apple Health Trackers Now Linked Description: If you're using an Apple Watch, make sure to sync and transfer data to the Health app before syncing with AIA+.
Samsung Health Trackers Now Linked Description: If you're using a Samsung watch or band, make sure to sync and transfer data to the Samsung Health app before syncing with AIA+.
Workout Tracker: Fitness App
Last Synced: <0>Last synced {{time}} {{unit}} ago
Last Synced Few Minutes Ago: <0>Last synced Few Minutes Ago
Step: Step
Avg Heart Rate: Avg. heart rate
Sleep Taken: Sleep taken
Today: Today
Bpm: <0>{{bpm}} bpm
All: All
Steps: Steps
Heart Rate: Heart rate
Sleep: Sleep
Link Google Fit Now: Connect to Google Fit
Link Now: Link now
Minute: minutes
Hour: hours
Day: days
Delink Tracker: De-link tracker
Delink: De-link
Back To: Back to {{device}}
Delink Title: Do you wish to de-link tracker?
Delink Description: You'll need this to take part in challenges, earn points to get rewards.
Delink Complete Title: Your device is delinked
Delink Complete Description: You can link it again if you change your mind.
Back To Workout Tracker: Back to fitness app
Read Terms Conditions: Read <0>terms & conditions.
Dont Have Account: Don't have a {{device}} account yet? Set one up now.
Link Tracker: Link Tracker
Instructions: Instructions
Step Step: Step {{step}}
Log In To Your Account: Log in to your {{device}} account
Allow AIA Vitality To Read Your Data: Allow AIA Vitality to read your {{device}} data
When Its Set Up: When it's set up, your data will sync with us automatically
Buy Discount: Buy {{device}} at a discounted price
Sync Tracker: Sync tracker
Sync Description: Make sure your workout tracker is synced up
Your Trackers Now Linked: Your tracker's now linked
Huawei Health linked: HUAWEI Health is now linked
View Device: View device
Cannot Link Tracker: Cannot link tracker
Please Try Again: Please try again, you need this to take part in challenges, earn points to get rewards.
Cancel: Cancel
Try Again: Try again
Ios Health Data: You can turn on health data categories later in the Health app.
Delink Native Health Data: You can turn off health data categories in the {{healthApp}} app.
Link Native Health Data Success: Congratulations! Your device is all set. You are on the right track for the healthier you.
Add Tracker: Add trackers
Link Tracker Title: Link your fitness app
Link Tracker Desc: You'll need to do this to take part in this challenge
Error Url Link Failed: Error: Failed to get linkURL!
Error Fetch Fitness List Failed: Error: Failed to fetch fitness list!
Error Prefetch Devices Failed: Error: Failed to fetch pre-link devices!
Error Get Delink Url Failed: Error: Failed to get deLinkURL!
Error Workout Data Fetch Failed: Error: Failed to fetch workout data!
Error Workout Tracker Devices Fetch Failed: Error: Failed to fetch workout tracker devices!
Workout Tracker Coupons: Workout tracker vouchers
Link: Link
Start Earning Points: Start earning points
Add Another Tracker: Add another tracker
Trackers Now Linked Description: Just remember, it can take some time to sync your workout data.
Tracker Already Linked Title: This {{device}} account is already linked to a AIA Vitality account.
Tracker Already Linked Description: Please try again with the right {{device}} account details.
Next: Next
Turn on all Permissions: Please turn on all permissions to continue.
Speed: Speed

Samsung Health

ID: Samsung Health
Name: Samsung Health
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Garmin

ID: Garmin Device
Name: Garmin
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Fitbit

ID: Fitbit Device
Name: Fitbit
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Huawei Health

ID: Huawei
Name: HUAWEI Health
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Apple Health

ID: Apple Health
Name: Apple Health
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Polar

ID: PolarFlow
Name: Polar
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Google Fit

ID: Google Fit
Name: Google Fit
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Suunto

ID: Suunto Device
Name: Suunto
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Strava

ID: Strava Device
Name: Strava
Last Synced: Last synced:
Steps Label: Steps
Hearth Rate Label: Average heart rate
Sleep Label: Sleep

Tracker Filters

Lists: {"id":"apple-health", "title":"Apple Health"}
{"id":"samsung-health", "title":"Samsung Health"}
{"id":"google-fit", "title":"Google Fit"}
{"id":"fitbit", "title":"Fitbit"}
{"id":"garmin", "title":"Garmin"}
{"id":"polar", "title":"Polar"}
{"id":"suunto", "title":"Suunto"}

Link Tracker Strava Device

ID: Strava Device
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"strava-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Strava account", "stepDescription":"Don't have a Strava app yet?", "imageGroup":"worktrackers", "imageName":"strava", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/app/strava-cycling/id426826309","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.strava"}
{"stepId":"strava-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Strava account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"strava-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker PolarFlow

ID: PolarFlow
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"polar-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Polar account", "stepDescription":"Don't have a Polar app yet?", "imageGroup":"worktrackers", "imageName":"polar", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/polar-flow/id717172678","stepLinkAndroid":"https://play.google.com/store/apps/details?id=fi.polar.polarflow&hl=en&gl=US"}
{"stepId":"polar-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Polar account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"polar-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Google Fit

ID: Google Fit
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"google-fit-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Google Fit account", "stepDescription":"Don't have a Google Fit app yet?", "imageGroup":"worktrackers", "imageName":"google-fit", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/google-fit-activity-tracker/id1433864494","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.google.android.apps.fitness&hl=en&gl=US"}
{"stepId":"google-fit-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Then confirm that Google Fit can share your data with us.", "imageGroup":"worktrackers", "imageName":"google-fit-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Garmin Device

ID: Garmin Device
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"garmin-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Garmin account", "stepDescription":"Don't have a Garmin app yet?", "imageGroup":"worktrackers", "imageName":"garmin", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/garmin-connect/id583446403","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.garmin.android.apps.connectmobile"}
{"stepId":"garmin-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Garmin account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"garmin-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Samsung Health

ID: Samsung Health
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"samsung-health-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Samsung Health account", "stepDescription":"Don't have the Samsung Health app yet?", "imageGroup":"worktrackers", "imageName":"samsung-health", "stepLinkName":"Download now", "stepLinkiOS":"","stepLinkAndroid":"market://details?id=com.sec.android.app.shealth"}
{"stepId":"samsung-health-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Then confirm that Samsung Health can share your data with us.", "imageGroup":"worktrackers", "imageName":"samsung-health-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Suunto

ID: Suunto Device
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"suunto-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Suunto account", "stepDescription":"Don't have a Suunto app yet?", "imageGroup":"worktrackers", "imageName":"suunto", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/suunto/id1230327951","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.stt.android.suunto&hl=en&gl=US"}
{"stepId":"suunto-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Suunto account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"suunto-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Fitbit Device

ID: Fitbit Device
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: {"stepId":"fitbit-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Create a Fitbit account", "stepDescription":"Don't have a Fitbit app yet?", "imageGroup":"worktrackers", "imageName":"fitbit", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/fitbit-health-fitness/id462638897","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile&hl=en&gl=US"}
{"stepId":"fitbit-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Fitbit account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"fitbit-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

Link Tracker Apple Health

ID: Apple Health
Title: Link tracker
SubTitle
Description
Description with HTML
Steps: [{"stepId":"apple-health-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"Tap link now", "stepDescription":"Then confirm that Apple can share your data with us.", "imageGroup":"worktrackers", "imageName":"apple-health-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}]
T&C: See terms & conditions

Link Tracker Huawei Health

ID: Huawei
Title: Link tracker
SubTitle: HUAWEI Health
Description: First time Linking to AIA Vitality
Description with HTML: 1.

Download / Update the latest version of Huawei Health app via Huawei App Gallery, Google Play Store or Apple App Store.

2.

If you using a wearable device, create your Huawei Health account with Thailand as region and pair your device.

3.

Head back here and tap Link.

4.

Log in using your Huawei Health account username and password.

5.

Check “Select all” for data authorization and confirm by selecting “AUTHORIZE AND LOG IN”. Turn on “Auto-sync” in your Huawei Health app setting to have better syncing experience.
Steps: {"stepId":"huawei-health-guidance-1", "stepTitle":"Step 1", "stepSubTitle":"HUAWEI Health", "stepDescription":"First time Linking to AIA Vitality", "imageGroup":"worktrackers", "imageName":"Huawei-Health-Logo", "stepLinkName":"Download now", "stepLinkiOS":"https://apps.apple.com/us/app/huawei-health/id1325481372","stepLinkAndroid":"https://play.google.com/store/apps/details?id=com.huawei.health&hl=en&gl=US"}
{"stepId":"huawei-health-guidance-2", "stepTitle":"Step 2", "stepSubTitle":"Tap link now", "stepDescription":"Just remember, you can only link 1 Huawei account to your AIA Vitality account.", "imageGroup":"worktrackers", "imageName":"huawei-health-guidance", "stepLinkName":"", "stepLinkiOS":"","stepLinkAndroid":""}
T&C: See terms & conditions

De-link Tracker Polar

ID: PolarFlow
Title: Are you sure you want to delink your Polar app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Suunto

ID: Suunto Device
Title: Are you sure you want to delink your Suunto app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Garmin

ID: Garmin Device
Title: Are you sure you want to delink your Garmin app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Huawei Health

ID: huawei-health
Title: Are you sure you want to delink your Huawei Health app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Apple Health

ID: apple-health
Title: Are you sure you want to delink your Apple Health app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Google Fit

ID: google-fit
Title: Are you sure you want to delink your Google Fit app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Samsung Health

ID: samsung-health
Title: Are you sure you want to delink your Samsung Health app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Fitbit

ID: Fitbit Device
Title: Are you sure you want to delink your Fitbit app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

De-link Tracker Strava

ID: Strava Device
Title: Are you sure you want to delink your Strava app?
Description: Don't worry, the points you've earned so far will still be here when you're ready to come back.

eCard

ID: ecard
Membership Number: Membership Number:
Expires on: Expires on
Membership Since: Membership since
Contact Information: {"iconGroup":"ecard","iconName":"aia-vitality","contactNumber":"AIA Call Center 1581"}
Month: {"id": "january", "name":"January","abbv-name":"Jan"}
{"id": "february", "name":"February","abbv-name":"Feb"}
{"id": "march", "name":"March","abbv-name":"Mar"}
{"id": "april", "name":"April", "abbv-name":"Apr"}
{"id": "may", "name":"May", "abbv-name":"May"}
{"id": "june", "name":"June", "abbv-name":"Jun"}
{"id": "july", "name":"July", "abbv-name":"Jul"}
{"id": "august", "name":"August", "abbv-name":"Aug"}
{"id": "september", "name":"September", "abbv-name":"Sep"}
{"id": "october", "name":"October", "abbv-name":"Oct"}
{"id": "november", "name":"November", "abbv-name":"Nov"}
{"id": "december", "name":"December", "abbv-name":"Dec"}

VitalityAgeCard

Your Vitality Age: Your Vitality Age
Years: {{diffYears}} years
Compared To Your Age: compared to your age

Setting

Setting: Settings
Flush Assessments Data: Flush Assessments Data
Challenge Complete Screen: Challenge Complete Screen
Open Snack Bar: Open Snackbar
Locale: Preferred language
Language: Language
Lang Expand Description: Select a language for the content shown in this app
City Of Residence: City of residence
City Of Res Description: Locations near your home town will be shown first when selecting partner hospital or gym
Province: Province
City: City
Communication: Notifications
Push Notifications: Push notifications
Push Notification Description: {{status}} on this device
Email Notifications: Email notifications
Email Notif Description: {{status}} for {{email}}
Promo Materials: Promotional materials
Promo Mat Description: {{status}} to opt-in. <0>View privacy policy
View Privacy Policy: View privacy policy
Email Address: Email address
Email Add Expand Description: Keep your email address up to date to receive news and promotions.
Mobile Number: Mobile number
Mobile Num Expand Description: Change the number that you use to login. Make sure that you can recieve text messages on this number.
Phone Number: Phone number
Change Mobile Number: Change mobile number
Change Email Address: Change email address
Security: Security
Biometrics: Touch ID
Biometrics Description: Face ID is {{status}}
Password: Password
Password Description: Last changed on {{date}}
Password Expand Description: Change your password periodically to keep your account secure
Login Details: Login details
Login Details Description: Remember details {{status}}
Sign Out: Logout
Sign Out Description: Leave the app now
Sign Out Expand Description: Are you sure you want to sign out?
Bahasa Indonesia: Bahasa Indonesia
English: English
Id: Bahasa Indonesia
En: English
Cancel: Cancel
Confirm: Confirm
Confirm With Clear Token: Confirm With Clear Token
Current Password: Current Password
New Password: New Password
Password Ins 1: 8 characters
Password Ins 2: 1 upper and 1 lower case
Password Ins 3: 1 special character. e.g. !, @, #,%
Change Password: Change Password
Spec Cap Reg Jakarta: Special Capital Region of Jakarta
Jakarta: Jakarta
Current Password Incorrect: Current password is incorrect
Status Meter: Vitality status
Status Meter Description: The higher your status, the bigger the rewards
Get Membership: Join Vitality
Permission Error: Permission Error
Require Push Notification Permission: Require permission for push notification
Reach Points: Reach {{points}} pts
Go To Settings: Go to Settings
No Biometrics: No biometric sensors available.
Set Up Face ID: Set up Face ID
Set Up Touch ID: Set up Touch ID
Set Up Biometrics: Set up Touch ID
Push Notification Disabled: Push Notification Disabled
Disable Push Notification Phone Setting: Also disable push notification in device app settings to ensure you don't get any push notification.
Use New Password: Use your new password next time you log in
Enabled: enabled
Disabled: disabled
App Version: App version {{appVersion}}
Sign Out All: Sign out from all devices
Sign Out All Description: Unlink all devices from your account
Sign Out All Expand Description: Are you sure you want to sign out?
Language Translations: ไทย,English

City of residence

Title: City of residence
Description: We'll show you places closest to you when you search for a partner clinic or gym
Options: {"Province":[""]}
{"City":[""]}
Type: Selection
Instruction
Button Text
Order: 12

Language

Title: Language
Description: Select a language
Options: English
Bahasa Indonesia
Type: Radio
Instruction
Button Text
Order: 11

Promotional materials

Title: Promotional materials
Description: See privacy policy
Options: Enabled
Disabled
Type: Switch
Instruction
Button Text
Order: 15

Email notifications

Title: Email notifications
Description: for
Options: Enabled
Disabled
Type: Switch
Instruction
Button Text
Order: 14

Push notifications

Title: Push notifications
Description
Options
Type: Switch
Instruction
Button Text
Order: 13

Email address

Title: Email address
Description: Keep your email address up to date to get news and promotions.
Options
Type: Input
Instruction
Button Text: Change email address
Order: 16

Biometrics

Title: Biometrics
Description
Options
Type: Switch
Instruction
Button Text
Order: 17

Password

Title: Password
Description: Change your password regularly to keep your account secure
Options: Current password
New password
Type: Input
Instruction: Both numbers and letters
At least 8 characters
1 upper and 1 lower case
1 special character, e.g. !, @, #, %
Button Text: Change password
Order: 18

Login details

Title: Login details
Description: Remember me
Options: Enabled
Disabled
Type: Switch
Instruction
Button Text
Order: 19

Log out

Title: Log out
Description: Leave the app now
Options
Type
Instruction
Button Text: Cancel
Confirm
Order: 20

OTP

ID: settings-otp
Title: One-time password (OTP)
Description: We've sent a one-time password to your mobile number ending in
Input Tips: Enter 6-digit OTP
Button Text: Continue
Resend OTP
Time Unit: s
Error Message: Contact us for help
Contact Us Need Help: Contact Us Need Help

Settings Confirmation

ID: settings-confirmation
Title: We've updated your contact details
Description
Button Text: Back to settings

Dashboard

Id: dashbd
Title: Dashboard
Icon Name: dashboard
Icon Group: bottomNavigation
Active Icon Name: dashboardActive
Order: 11

Assessments

Id: assess
Title: Assessments
Icon Name: assessment
Icon Group: bottomNavigation
Active Icon Name: assessmentActive
Order: 12

Challenges

Id: chalenge
Title: Challenges
Icon Name: challenge
Icon Group: bottomNavigation
Active Icon Name: challengeActive
Order: 13

Rewards

Id: rewards
Title: Rewards
Icon Name: reward
Icon Group: bottomNavigation
Active Icon Name: rewardActive
Order: 14

Profile

Id: profile
Title: Profile
Icon Name: profile
Icon Group: bottomNavigation
Active Icon Name: profileActive
Order: 15

FAQ

Title: FAQ
Sub Title: AIA Vitality programme
Search: Search
No Results Found For: We couldn't find anything for

About AIA Vitality

Category: programme
ID: how-do-i-join-aia-vitality
Title: About AIA Vitality
Question: How do I join AIA Vitality?
Answer: You can become an AIA Vitality member if you buy AIA Vitality integrated insurance plans from your AIA agent. If you don’t have an agent, you can contact us at 1581 .
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Order: 10

About AIA Vitality

Category: programme
ID: what-happens-if-insurance-plans-terminated
Title: About AIA Vitality
Question: What happens to AIA Vitality membership when AIA Vitality integrated insurance plans have matured/ terminated/ not in-force?
Answer: If all AIA Vitality integrated insurance plan(s) that is affiliated with your AIA Vitality membership is terminated, matured, or not in-force for any reason, your AIA Vitality membership will be terminated.
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Order: 11

About AIA Vitality

Category: programme
ID: how-to-renew-or-cancel-vitality
Title: About AIA Vitality
Question: How do I renew or cancel my AIA Vitality membership?
Answer: "Your AIA Vitality membership is automatically renewed as long as you have an in-force AIA Vitality integrated insurance plan. If you wish to cancel your AIA Vitality membership, please provide us with a written notice, sent by email to th.customer@aia.com at least 30 days in advance. Please remember cancelling your AIA Vitality membership will mean losing access to all AIA Vitality rewards and benefits, including the AIA Vitality integrated insurance premium discounts and healthy bonus."
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About AIA Vitality

Category: programme
ID: when-to-receive-vitality-membership-card
Title: About AIA Vitality
Question: When do I receive my AIA Vitality membership card?
Answer: Effective 1 July 2021, we have discontinued issuing the membership card. You can use your e-membership card by login to AIA Vitality mobile application.
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Order: 13

About AIA Vitality

Category: programme
ID: where-to-use-vitality-membership-card
Title: About AIA Vitality
Question: Where do I use the AIA Vitality membership card?
Answer: "To enjoy benefits at our partner outlets, you are required to present your membership card/e-card containing your name, member number and barcode. For some benefits, you may be asked to present your national ID or passport. Refer to the Rewards > Partners for more information and terms and conditions of each partner."
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About AIA Vitality

Category: programme
ID: where-to-find-vitality-membership-number
Title: About AIA Vitality
Question: Where can I find my AIA Vitality membership number?
Answer: Your AIA Vitality membership number (Vxxxxxxxxx) is on the eCard icon which can be accessed from Home menu in AIA Vitality app.
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Order: 15

About AIA Vitality

Category: programme
ID: what-rewards-after-join-vitality
Title: About AIA Vitality
Question: What rewards can I enjoy when I join AIA Vitality?
Answer: "As an AIA Vitality member, you can enjoy an extensive range of health and wellness partner privileges to motivate you to live a healthier, longer, better life. You can enjoy AIA Vitality benefits right when you become an AIA Vitality member and enjoy greater benefits by collecting Vitality points and achieving higher status such as AIA Vitality insurance premium discount up to 25% off. You can also enjoy more for becoming AIA Vitality Plus member. Refer to the Rewards menu for more information and terms and conditions."
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AIA Vitality Membership

Category: programme
ID: differences-between-types-memberships
Title: AIA Vitality Membership
Question: How many types of AIA Vitality memberships and what are the differences between them?
Answer: "There are 2 AIA Vitality membership types which are: a) AIA Vitality - a free membership type and b) AIA Vitality Plus is membership type in which the member pays for AIA Vitality Plus premium. The member must has an inforced AIA Vitality integrated individual insurance policy in order to be an AIA Vitality Plus member. The requirement for purchasing AIA Vitality integrated products and the points structure will be the same for both membership types. The differences will be the benefits that the members could earn. AIA Vitality Plus members can enjoy wider range of partner benefits and are eligible select Active Rewards when achieving Active Challenge target."
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AIA Vitality Membership

Category: programme
ID: how-to-change-membership-type
Title: AIA Vitality Membership
Question: How can I change my AIA Vitality membership type?
Answer: "After you purchase an AIA Vitality integrated insurance product, you can change your membership type as follows; Upgrading from “AIA Vitality” to “AIA Vitality Plus” You can upgrade your membership via AIA Vitality app by paying for the AIA Vitality Plus annual premium anytime. Upon upgrading, your annual premium will be prorated for the remaining membership year. To maintain AIA Vitality Plus membership, simply pay the renewal premium via AIA Vitality app within 30 days from membership anniversary date. Existing from “AIA Vitality Plus” to “AIA Vitality” To change from AIA VItality Plus to AIA Vitality free membership type, you may discontinue paying the AIA Vitality Plus renewal premium. Your AIA insurance premium discount will continue. However, you will lose exclusive partner benefits and Active Rewards."
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AIA Vitality Membership

Category: programme
ID: how-to-pay-vitality-plus-annual-premium
Title: AIA Vitality Membership
Question: How can I pay for my AIA Vitality Plus annual premium?
Answer: You can make a payment for your annual AIA Vitality Plus membership fee via AIA Vitality application by credit card or mobile banking QR code.
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AIA Vitality Membership

Category: programme
ID: forgot-to-pay-vitality-plus-premium
Title: AIA Vitality Membership
Question: What happened if I forgot to pay for AIA Vitality Plus premium?
Answer: If you missed the premium due date and 30-day grace period, your membership type will be switched to free membership type. You can apply for AIA Vitality Plus and pay the premium again via AIA Vitality application.
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Order: 20

AIA Vitality Membership

Category: programme
ID: how-to-cancel-membership-before-anniversary-and-receive-refund
Title: AIA Vitality Membership
Question: How do I cancel my AIA Vitality Plus membership before membership anniversary. Will I receive any refund?
Answer: AIA Vitality Plus membership cannot be terminated during the membership year. To cancel AIA Vitality Plus membership, you may do so at the next membership anniversary by discontinuing your AIA Vitality Plus premium payment. Your membeship type will then be switched to a free plan.
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Order: 21

AIA Vitality Membership

Category: programme
ID: cancel-membership-or-policy-lapsed-how-to-refund
Title: AIA Vitality Membership
Question: If I cancel my AIA Vitality Plus membership or the policy is lapsed, will I receive the refund?
Answer: If the policy is lapsed and AIA Vitality Plus membership is terminated before the end of membershp year, your membership fee will not be refunded.
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AIA Vitality Points & Status

Category: points-status
ID: aia-vitality-status
Title: AIA Vitality Points & Status
Question: What is an AIA Vitality status?
Answer: AIA Vitality status is your AIA Vitality membership status based on earned points. Every step you take to improve your health will reward Vitality points. All AIA Vitality members start in Bronze. As you get healthier and accumulate Vitality points, your Vitality status improves from Bronze to Silver to Gold and ultimately Platinum, the peak of the AIA Vitality program. The higher your AIA Vitality status, the greater your rewards. Here is the level of Vitality status based on points:
AIA Vitality Status
AIA Vitality Points
Bronze
0 - 9,999
Silver
10,000 - 19,999
Gold
20,000 - 29,999
Platinum
30,000 and above
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AIA Vitality Points & Status

Category: points-status
ID: how-to-earn-points
Title: AIA Vitality Points & Status
Question: How do I earn AIA Vitality points?
Answer: "Earn Vitality points by prioritizing your health! The more Vitality points you earned, the higher your Vitality status and the greater rewards you can enjoy. Start earning Vitality points by completing the following activities: 1) Assessments - Complete online assessments, get your health screenings, nutrition consultation and vaccination. 2) Challenges - Once you have taken the assessments, we'll give your challenges recommendations based on your current health and fitness level. Earn more points from taking parts in fitness event such as mini marathon and buying healthy food at our partners. 3) Activities - Track your steps, workouts and sleep, simply link your fitness app to AIA Vitality app. Do keep in mind that the Vitality points you can earn are subject to daily and annual limits. Vitality points only apply to one physical activity with the highest points a day and there’s a limit of 15,000 Vitality points per membership year for all physical activities. Certain limitations, such as age and gender, apply to some activities such as the pap smear or prostate screening. "
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AIA Vitality Points & Status

Category: points-status
ID: how-to-check-points-for-recent-activities
Title: AIA Vitality Points & Status
Question: How do I check AIA Vitality points for recent activities?
Answer: "Your Vitality Points should reflect on your ""Point History"" within 72 hours of completing an activity. If your Vitality Points are still not reflected on your Point History, please email us or call us at 1581 . Please note that certain activities such as health screenings, vaccinations, dental assessment, fitness assessment, and nutrition assessment will require you to submit your results, medical certificate, or receipt via AIA Vitality mobile app to earn points."
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AIA Vitality Points & Status

Category: points-status
ID: how-long-do-i-retain-status-after-achieved-it
Title: AIA Vitality Points & Status
Question: How long do I retain my AIA Vitality status once I’ve achieved it?
Answer: "Once you’ve achieved your present Vitality status, it will be valid through the current membership year and into the next membership year. However, your Vitality points will not be carried over to the following membership year — you start the year with 0 Vitality points, just like Year 1. You’ll need to earn and accumulate sufficient Vitality points in your current membership year to maintain your Vitality status in the new membership year. For example: ● Year 1 of membership — You achieved Gold status, and can instantly enjoy the rewards and benefits as a Gold status member. ● Year 2 of membership — You will start the year with 0 points. Your Gold status will be carried over to Year 2 and you may enjoy the rewards and benefits of a Gold status member for the entire year until you reach Platinum. Your Vitality status at the end of Year 2 will determine your Vitality status and benefits at the start of Year 3."
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AIA Vitality Points & Status

Category: points-status
ID: earn-points-when-overseas
Title: AIA Vitality Points & Status
Question: Can I still earn Vitality points when I am overseas?
Answer: Yes, of course you can! However, do note that syncing of AIA Vitality points is based on the time zone that you are in. When you return to Thailand, your step count may differ due to its realignment to Thailand.
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AIA Vitality Points & Status

Category: points-status
ID: points-not-reflected-accurately
Title: AIA Vitality Points & Status
Question: What should I do if my Vitality Points are not reflected accurately?
Answer: If you believe your Vitality Points are not accurately reflected, please email us or call us on 1581 . We may need you to provide us with further details or supporting documentation.
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AIA Vitality Points & Status

Category: points-status
ID: transfer-points-or-benefits-to-spouse-or-family-member
Title: AIA Vitality Points & Status
Question: Can I transfer Vitality Points or benefits to my spouse or family member?
Answer: Your Vitality Points and benefits cannot be transferred to another person/member.
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Order: 29

Assessments, Health Screenings, Vaccination

Category: assessments
ID: online-health-assessments
Title: Assessments, Health Screenings, Vaccination
Question: What online health assessments are available?
Answer: 1) “How Healthy Are You?” assessment 2) “How Stressed Are You?” assessment 3) “How Well Are You Eating?” assessment 4) “How Active Are You”? assessment 5) “How Well Are You Sleeping?” assessment 6) “Non-smoker's declaration”
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: vitality-age-calculated
Title: Assessments, Health Screenings, Vaccination
Question: How is my Vitality Age calculated?
Answer: "Your Vitality Age is calculated based on your responses to the AIA Vitality online health assessments and estimates the effect of your lifestyle on your life expectancy. Your results from health screenings, and any other data provided by you or a verified source (such as information derived from your AIA Vitality Nutrition Assessment with a nutritionist, or your AIA Vitality Fitness Assessment from our partner gym) all play a role in the calculation of your Vitality Age. Your Vitality Age may be higher or lower than your actual age depending on your lifestyle that affects your overall health."
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: max-points-earn-in-a-year-from-health-screenings
Title: Assessments, Health Screenings, Vaccination
Question: How many Vitality points can I earn in a year from my health screenings?
Answer: You can earn up to 6,000 Vitality points from Basic Health Screening for healthy range results. You can also earn Vitality points from Advanced Health Screening, however, the maximum points vary depend on gender and age. Therefore, the maximum Vitality points that each member can earn from health check also vary.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: use-the-results-from-health-screenings-and-vaccinations-to-earn-points
Title: Assessments, Health Screenings, Vaccination
Question: I recently completed my health screenings and vaccinations. Can I use the results to earn Vitality points?
Answer: Yes! Simply submit your basic health screening results and reports, advanced screening and vaccination receipts via AIA Vitality application. Make sure to upload relevant documents that clearly show your full name, date, and hospital/clinic name within 90 days to be eligible.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: submit-health-screening-results-and-vaccination-receipt-1-year-after
Title: Assessments, Health Screenings, Vaccination
Question: Can I still earn Vitality points if I submit my health screening results and vaccination receipt 1 year after?
Answer: Unfortunately, not. You need to submit your health screening results and vaccination receipt within 90 days of assessment date to earn Vitality points.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: complete-health-screening-and-or-vaccinations-only-at-aia-vitality-health-check-network
Title: Assessments, Health Screenings, Vaccination
Question: Do I have to complete my health screening and/or vaccinations only at AIA Vitality Health Check Network?
Answer: Not necessarily! You may visit AIA Vitality Health Check Network hospitals to enjoy AIA Vitality rates, but you can also book an appointment with your preferred hospital/clinic to complete your health screening and/or vaccinations. Alternatively, you can visit our partner, Boots, for a free health screening on 3 items (BMI, blood pressure, blood glucose)
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: basic-health-screening
Title: Assessments, Health Screenings, Vaccination
Question: What is Basic Health Screening
Answer: The Basic Health Screening helps identify your risk of chronic disease which includes the following measurements: ● BMI (weight and height ratio) ● Blood pressure ● Blood glucose ● Total cholesterol You will earn up to 6,000 Vitality Points from getting basic health screening done and submit your proof to claim Vitality Points. To submit the results, go to Assessments > Basic Health Screening > Claim Points
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: healthy-range-and-vitality-points-for-basic-health-screening-results
Title: Assessments, Health Screenings, Vaccination
Question: What is the healthy range and Vitality points for the Basic Health Screening results?
Answer: Test Component
Healthy range
AIA Vitality Points
Body mass index
18.5 – 24.9
750 for the test; 750 for being in the healthy range
Blood pressure
130/85 or lower on both measurements
750 for the test; 750 for being in the healthy range
Cholesterol
< 200mg/dL
750 for the test; 750 for being in the healthy range
Blood glucose
< 100 mg/dl (fasting), <140 mg/dl (random)
750 for the test; 750 for being in the healthy range
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: complete-fitness-assessment-in-any-gym-and-submit-the-results
Title: Assessments, Health Screenings, Vaccination
Question: Can I complete my fitness assessment in any gym and submit the results to earn Vitality points?
Answer: Unfortunately not. We will only award AIA Vitality points for fitness assessments completed at our partner gyms: Fitness First, Celebrity Fitness, and ABSoluteGym. Remember to submit the results via AIA Vitality App.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: earn-points-despite-not-meeting-age-criteria
Title: Assessments, Health Screenings, Vaccination
Question: I was recommended by my doctor to undergo a mammogram/prostate screen. Can I submit the receipt to earn Vitality points despite not meeting the eligible age criteria?
Answer: Yes, you can as long as the health screening is recommended by your doctor. To earn Vitality points, submit the medical certificate or receipt together with supporting documents such as the doctor memo for verification to th.customer.co.th. We will review the documents and rewards Vitality points for you.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: completed-how-well-are-you-eating-but-not-receive-points
Title: Assessments, Health Screenings, Vaccination
Question: I recently completed "How Well Are You Eating?" online assessment but did not receive any points. I thought I was entitled to earn 500 Vitality Points every time I perform this assessment.
Answer: You may complete the online "How Well Are You Eating?" assessment as many times as you want, but you will only earn 500 Vitality Points once every 6 months. You will earn up to 2,500 Vitality Points for doing both online "How Well Are You Eating?" assessment and face-to-face nutrition consultation each membership year.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: claim-dental-assessment
Title: Assessments, Health Screenings, Vaccination
Question: I had my teeth cleaned at the dental clinic. Can I claim this item as a dental assessment?
Answer: Yes, a dental assessment such as scaling, root planning, filling, and implant performed by a qualified dentist to keep your teeth and gums healthy whether at a dental clinic or a hospital is qualified for Vitality points. You will need to submit the medical certificate or receipt and self-claim your Vitality points via AIA Vitality mobile application.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: entered-height-and-weight-for-online-assessment-did-not-earn-points
Title: Assessments, Health Screenings, Vaccination
Question: I entered my height and weight during the "How Healthy Are You?" online assessment but did not earn Vitality Points for BMI.
Answer: Vitality points for BMI are awarded based on verified data, not from self-reported values. Verified BMI data is data submitted through a Basic Health Screening, Fitness Assessment or Nutritionist Consultation with proof of results which you need to submit to claim points.
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Assessments, Health Screenings, Vaccination

Category: assessments
ID: pregnant-to-complete-assessment-or-basic-health-screening
Title: Assessments, Health Screenings, Vaccination
Question: I am pregnant. Should I still complete "How Healthy Are You?" assessment or Basic Health Screening? If you are pregnant, you can still complete the online assessment and basic screening to earn Vitality Points. However, certain parts of the program will not apply to you. For example, you will not receive a challenge to reduce your weight while you are pregnant. Also, your Vitality Age may not be accurate as the underlying calculations do not take pregnancy into account.
Answer: If you are pregnant, you can still complete the online assessment and basic screening to earn Vitality Points. However, certain parts of the program will not apply to you. For example, you will not receive a challenge to reduce your weight while you are pregnant. Also, your Vitality Age may not be accurate as the underlying calculations do not take pregnancy into account.
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Personalised Challenges

Category: challenges
ID: personal-challenges-determined
Title: Personalised Challenges
Question: How are my personal challenges determined?
Answer: We generate personal challenges to you based on your health risks, which are determined by your responses to the online assessments and your basic screening results. You will need to complete the online health assessments before we can recommend specific challenges for you.
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Personalised Challenges

Category: challenges
ID: how-to-track-the-results-of-my-personal-challenges
Title: Personalised Challenges
Question: After I accept the challenges, how do AIA Vitality track the results of my personal challenges?
Answer: For exercise related challenges, results are submitted to AIA Vitality via linked fitness apps and partner gym visit report. For health improvement related challenges, you must submit the health check results via AIA Vitality mobile application.
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Personalised Challenges

Category: challenges
ID: max-points-earn-in-a-year-from-my-personal-health-and-exercise-challenges
Title: Personalised Challenges
Question: How many Vitality Points can I earn in a year from my personal health and exercise challenges?
Answer: While all AIA Vitality members have the opportunity to earn Vitality points by achieving their health challenges, you may earn more if you are at risk than if you are not at risk. Not all members will earn the same amount of points for goals, as they are based on an individual’s risk profile.
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Personalised Challenges

Category: challenges
ID: challenges-recommended-to-me-different-than-to-another-member
Title: Personalised Challenges
Question: Why are the personal health and exercise challenges recommended to me fewer or more than those recommended to another member?
Answer: AIA Vitality recommended personal challenges based on whether your measures are considered to be at risk for your demographic group. The personal challenges that are recommended to you are based on your most significant risks. We may recommend fewer personal challenges if you are not at risk in more than one area; or more personal challenges if you are at risk in more than one area.
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Personalised Challenges

Category: challenges
ID: how-to-verify-weight-loss-challenge-result
Title: Personalised Challenges
Question: I have accepted the challenge to lose weight. How will this be verified?
Answer: Weight results must be submitted with appropriate proof through the Basic Health Screening, Fitness Assessment, or Nutritionist Consultation. Only weight measurements from a verified source will count toward achieving a challenge.
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Personalised Challenges

Category: challenges
ID: challenge-expired-and-not-achieved
Title: Personalised Challenges
Question: What happens after my challenge expires and I have not achieved it? Would I be able to set the same challenge again?
Answer: Unless there has been a change to your health profile since the challenge was initially recommended, you should be able to select the challenge again if you did not achieve it by the expiration date.
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Personalised Challenges

Category: challenges
ID: some-treatment-not-included-in-vitality-programme
Title: Personalised Challenges
Question: Why are Traditional Chinese Medicine (TCM), acupuncture, vitamins, etc. not included in the AIA Vitality programme?
Answer: The AIA Vitality programme is based on evidence-based science and aligns to local government authorities or reputable organisations, such as the World Health Organisation. The programme does not endorse or recommend any particular treatment and is geared towards changing behaviour e.g. eating healthy food and exercising. Regarding the use of supplements/vitamins, the programme promotes a healthy, balanced diet, choosing from a wide variety of nutrient-rich foods and is based on international best practice guidelines. Dietary supplements should not replace a healthy, balanced diet. They cannot compensate for poor lifestyle practices, such as inactivity, smoking, stress and poor dietary practices that, if continued over time, will increase one’s risk for disease. Therefore, they are not included in the programme.
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Active Challenge

Category: challenges
ID: join-the-active-challenge
Title: Active Challenge
Question: What is Active Challenge? Can I join the challenge?
Answer: Active Challenge is a bi-weekly exercise challenge that every AIA Vitality members can join. You need to earn exercise points from your linked device or partner gym visits to meet your target points within each round of Active Challenge. If you are an AIA Vitality Plus member, you will also earn an Active Reward from achieving Active Challenge target.
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Active Challenge

Category: challenges
ID: when-active-challenge-starts-and-ends
Title: Active Challenge
Question: When does Active Challenge starts and ends?
Answer: Active Challenge starts from Monday 00:00 and ends in 14 days which is the second next Sunday at 23:59. You can always refer to the time left of each Active Challenge round shown on the app at: Challenges > In Progress > Active Challenge > Your Progress. For new AIA Vitality members, your first Active Challenge will start on the first Monday of your membership i.e. if you join on Tuesday - Sunday, you will need to wait until next Monday for your Active Challenge to begin.
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Active Challenge

Category: challenges
ID: max-points-earn-in-a-day-for-active-challenge
Title: Active Challenge
Question: How many Vitality points can I earn in a day for the Active Challenge?
Answer: You can earn a maximum of 100 Vitality points a day through exercise! Earn 50 AIA Vitality points a day for hitting 7,500 steps or go for 100 AIA Vitality points by hitting 12,500 steps or working out at our partner gym etc. Visit Fitness App to find out a list of supported fitness devices and how to earn points from exercise related activities.
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Active Challenge

Category: challenges
ID: how-to-earn-active-rewards
Title: Active Challenge
Question: How do I earn Active Rewards?
Answer: Get active! Track your exercise with fitness apps or devices and earn points. AIA Vitality Plus members will get to select a reward when you meet your Active Challenge target which depends on your physical activity behaviours.
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Rewards and Benefits

Category: rewards
ID: how-to-find-my-rewards
Title: Rewards and Benefits
Question: How do I find my Rewards?
Answer: You can see the rewards that you are eligible to redeem under the “Rewards” section in your AIA Vitality app.
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Rewards and Benefits

Category: rewards
ID: how-to-redeem-rewards-and-enjoy-partner-benefits
Title: Rewards and Benefits
Question: How can I redeem my Rewards and enjoy AIA Vitality partner benefits?
Answer: Under the Rewards section in your AIA Vitality app, you will see the list of rewards that are eligible to redeem and partner benefits you can enjoy. The steps to use the benefits are different for each partner, so read through to make your redeem journey easier.
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Rewards and Benefits

Category: rewards
ID: how-to-choose-a-challenge-reward
Title: Rewards and Benefits
Question: How do I choose a Challenge reward?
Answer: Under the Rewards icon, tap the Vouchers tab and select from among the available rewards choices. If you are not an AIA Vitality Plus member, you will not be able to select the reward.
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Rewards and Benefits

Category: rewards
ID: how-to-use-my-reward-from-active-rewards
Title: Rewards and Benefits
Question: Where are my Active Rewards? How do I use my reward?
Answer: You can see your Active Rewards in the Rewards > Coupon section. When you are ready to use your reward voucher, tap the chosen rewards, and click on the “Use Now” button under the voucher. Follow the redemption steps for the selected reward. Don't forget to mark the reward as "Used" after you redeem it.
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Rewards and Benefits

Category: rewards
ID: when-do-rewards-expire
Title: Rewards and Benefits
Question: When do the rewards expire?
Answer: Each reward code/coupon has its own expiry date. Please redeem it before it expires. Unused reward will disappear and move to Expired section in your Rewards History.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: earn-points-from-phone-app-with-no-wearable-device
Title: Link & Sync Fitness Apps
Question: I don't have a wearable device, can I earn points from my workouts from phone app?
Answer: Yes, of course! You can earn points from steps count by linking your health app with AIA Vitality app. If you are using iPhone, you can link it with Health app. If you are using Android phone, you can link it with Samsung Health and Google Health.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: earn-points-while-walk-and-jog
Title: Link & Sync Fitness Apps
Question: Can I earn Vitality Points when I walk/jog?
Answer: You can earn up to 100 Vitality Points a day when you walk/ jog using any fitness app/device that sync to AIA Vitality. Find out the list of fitness apps and devices and the details on how to earn points using them in the Fitness Apps.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: earning-points-for-exercise-multiple-times-a-day
Title: Link & Sync Fitness Apps
Question: I exercise multiple times a day. Do I earn AIA Vitality points for all sessions?
Answer: Unfortunately not. Only one exercise activity a day will be awarded Vitality points. If you have done more than one activity, we will capture the activity that earns the highest points. Your points will be reflected in your Point History up to 72 hours, depending on the device or gym visit report upload. Please note there is a limit of 15,000 points for each membership year for all fitness-related activities, which include workout tracked with fitness device, partner gym visit, and fitness events.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: how-to-receive-points-for-marathon-or-cycling-event
Title: Link & Sync Fitness Apps
Question: I participated in a marathon/cycling event recently. How do I receive Vitality points for this?
Answer: Simply submit the relevant information including the event details, your bib number, and results via Fitness events in the Challenges menu of the AIA Vitality app. You will be awarded Vitality points based on the distance and type of the event. Do keep in mind that Vitality points earned from participating in fitness events are not awarded for the Active Challenge.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: improve-vitality-status-after-achieved-annual-limit
Title: Link & Sync Fitness Apps
Question: If I have achieved the annual limit Vitality points for physical activities, can I still earn Vitality points to improve my Vitality status by completing the Active Challenge?
Answer: We’re afraid not. While you no longer can accumulate Vitality points for this category, you can still earn your Active Rewards when you complete the Active Challenge if you are an AIA Vitality Plus member.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: earn-points-using-any-fitness-device-or-app
Title: Link & Sync Fitness Apps
Question: Can I earn Vitality points using any fitness device or app?
Answer: Unfortunately not. You can only earn Vitality points using fitness devices or apps that are compatible with the AIA Vitality app. Please view the full list of supported fitness devices or apps at Fitness Apps menu.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: data-support-by-device-and-application
Title: Link & Sync Fitness Apps
Question: What types of data does each device and application support?
Answer: You can earn up to 100 Vitality points daily by tracking your heart rate, speed, and steps. You may also earn 5 Vitality points a day based on the duration of your sleep with Fitbit, Garmin, Apple Watch and Samsung Watch Please refer to the table below on the fitness data tracked by the devices and apps that are compatible with AIA Vitality. ✖
Fitness Devices / Apps
Steps
Heart Rate (For devices with heart rate monitor)
Speed
Sleep
Fitbit Device (via Fitbit App on iOS and Android)
✔
✔
✔
✔
Garmin Device (via Garmin App on iOS and Android)
✔
✔
✔
✔
Polar Device (via Polar App on iOS and Android)
✔
✔
✔
✔
Health App (iOS)
✔
✖
✖
✖
Apple Watch (via Health App on iOS)
✔
✔
✖
✖
Apple Watch (via Pillow, Sleep++, Sleep Watch on iOS)
✖
✖
✖
✔
Samsung Health (Android)
✔
✖
✖
✖
Samsung Devices (via Samsung Health on Android)
✔
✔
✖
✔
Suunto Device (via Suunto App on iOS and Android)
✔
✔
✔
✖
Huawei Health App (Huawei phone and Android)
✔
✖
✖
✖
Huawei Device (via Huawei Health App on iOS and Android)
✔
✔
✖
✖
Google Fit App (Android)
✔
✖
✖
✖
Strava App (iOS and Android)
✔
✖
✔
✖
Please refer to the device specifications for the fitness data (such as heart rate, speed, steps, and sleep) that it can track. AIA Vitality does not accept fitness data from other third-party devices linked to the above fitness apps or devices. AIA Vitality does not accept or award points for manual input of fitness data.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: how-to-link-fitness-device-or-app-to-vitality-account
Title: Link & Sync Fitness Apps
Question: How do I link my fitness device/app to my AIA Vitality account?
Answer: Please follow the steps below to link a fitness device/app with your AIA Vitality account. 1. Log in to your AIA Vitality apps. 2. Click Profile > Fitness Apps > select the app/device to add. 3. Follow the add device steps.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: discrepancy-in-steps-between-vitality-app-and-ios-health-app
Title: Link & Sync Fitness Apps
Question: Why is there a discrepancy in the number of steps captured by the AIA Vitality app when compared to the Health app (on iOS) while using my Apple Watch?
Answer: By default, total steps on Health app are shown from all sources, including your phone and any connected tracker. You can go to the detail screen for your steps, then tap Show All Data and select the date to view separate sources of steps data. However, we suggest checking the total steps on your tracker from it's app e.g. Fitness app for Apple Watch. Note that AIA Vitality receives fitness data from each device separately. Vitality points will be awarded for the activity that gives the highest points.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: discrepancy-in-steps-between-vitality-app-and-samsung-s-health-app
Title: Link & Sync Fitness Apps
Question: Why is there a discrepancy in the number of steps captured by the AIA Vitality app when compared to the S Health app while using my Samsung Watch?
Answer: By default, total steps on Samsung Health app are shown from all sources, including your phone and any connected tracker. You can go to the detail screen for your steps, then tap All steps to view separate sources of steps data. However, data from some Samsung Gear and Samsung Watch (older models) cannot be viewed separately on Samsung Health app resulting in total steps shown on the dashboard being higher than data recorded on the watch/gear itself. Note that AIA Vitality receives fitness data from each device separately. Vitality points will be awarded for the activity that gives the highest points.
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Link & Sync Fitness Apps

Category: fitness-devices
ID: why-device-linking-and-delinking-button-disabled
Title: Link & Sync Fitness Apps
Question: Why is my device linking/delinking button disabled?
Answer: There could be an error or maintenance work in our back end that results in device link service being unavailable. Please try again later.
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Order: 71

Link & Sync Fitness Apps

Category: fitness-devices
ID: syncing-issues
Title: Link & Sync Fitness Apps
Question: Why can't I see the right workout data in the Vitality app?
Answer: If your workout data or points don't seems right to you, there are a few things you can try. 1. Check your fitness app Make sure you've synced your workout tracker with its fitness app. If they don't get your workout data, we won't either. 2. Get the latest updates Make sure your phone has the latest software update and fitness app version. 3. Delink and link again Head to the list of workout trackers, select yours and delink from AIA Vitality. When you're done, link your tracker again. This should refresh your workout data. 4. Wait a while It can take up to 24 hours to get your data from your app. Contact us if it's been longer than 24 hours. 5. Refresh your data For Apple health and Samsung health. 6. Check your settings Head to your phone's settings and make sure you've given us data access.
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Sleep Tracking

Category: fitness-devices
ID: supported-fitness-devices-for-tracking-sleep
Title: Sleep Tracking
Question: What are the supported fitness devices to be used for tracking sleep in order to earn points?
Answer: In order to earn Vitality points for tracking your sleep, please link AIA Vitality app to one of the following supported fitness devices and apps: ● Fitbit Device via Fitbit app ● Garmin Device via Garmin Connect app ● Apple Watch via Pillow, Sleep++, and Sleep Watch app ● Samsung Gear and Samsung Watch via Samsung Health
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Sleep Tracking

Category: fitness-devices
ID: sleep-data-not-synced-to-vitality-app
Title: Sleep Tracking
Question: My device shows that it has tracked my sleep, but why isn’t the sleep data synced to my AIA Vitality app?
Answer: Please try to de-link and then link your fitness device with your AIA Vitality app again. If this still doesn't work, please log into your fitness device account and ensure that you have permitted to share your sleep data.
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Sleep Tracking

Category: fitness-devices
ID: night-shift-affecting-sleep-tracking-results
Title: Sleep Tracking
Question: What if I am working on the night shift? Does the sleep tracking take that into account, and will it affect my results?
Answer: Yes, the sleep tracking considers the amount of sleep you get and not the time you fall asleep. However, do note that the 24-hour period for tracking sleep runs from midday to midday (noon to noon the following day).
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Order: 75

Sleep Tracking

Category: fitness-devices
ID: how-multiple-naps-affect-sleep-tracking-results
Title: Sleep Tracking
Question: What if I take multiple naps throughout the day? Will I be awarded AIA Vitality points for these naps if they add up to 7 hours or more?
Answer: Yes, but do keep in mind that naps of less than an hour are usually not accurately tracked with these devices.
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Update your app to AIA+ and re-link your workout tracker

Title

Update your app to AIA+ and re-link your workout tracker

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https://campaigns.aia.co.th/vitality/en/aia-vitality-plus

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Important notice: You must update to AIA+ app and relink your workout tracker to continue earning exercise points.

AIA Vitality Thailand application has upgraded to AIA+ super application, an all-in-one app combining the AIA Vitality features with online policy servicing.

● AIA Vitality - Earn AIA Vitality points and enjoy your rewards. (Please re-link your health apps and devices to continue earning points.)

● Policies - Receive claim payments and AIA Vitality Plus rewards via bank account. More features coming soon.

● Wellness activities - Enjoy AI-powered biometric health scan and various health contents.

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Welcome to AIA Vitality

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Welcome to AIA Vitality

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Welcome to AIA Vitality, a wellness programme that rewards you for making healthy choices.

Enjoy instant benefits such as premium discount, fitness device discount, free health check and so much more. Gain more benefits by working your way to earn points from assessments and challenges and level up from Bronze to Platinum status.

Upgrade to AIA Vitality Plus for more rewards

Get Active Rewards for achievhing bi-weekly Active Challenges and exclusive partner benefits for AIA Vitality Plus members only. AIA Vitality Plus

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Welcome to AIA Vitality

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Enjoy Special Reward

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Provide your updated email address and mobile number to earn 50 baht 7-Eleven M-Coupon.

Today – 30 May 2022.

Update profile

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Free Member Upgrade

ID: upselling-free-member-upgrade
Image Group: points
Image Name: upselling
Title: Upgrade to AIA Vitality Plus
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Corporate Member Upgrade

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Title: Upgrade to AIA Vitality Plus
Description: You're 2 steps from Vitality Active Rewards and more
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Free Member Learn More

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Primary Image Group: points
Primary Image Name: vitality_plus
Primary Title: Maximize your rewards with AIA Vitality Plus
Primary Description: Enjoy rewards from overcoming Active Challenges and get exclusive AIA Vitality Plus benefits.\n\nIt's easy and affordable to upgrade your membership. Just purchase an AIA Vitality integrated insurance and upgrade via app.
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Secondary Title: Simple & Secured
Secondary Description: Get your membership upgraded and pay online with credit card or mobile banking. It only takes a few minutes.
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Primary Image Group: points
Primary Image Name: vitality_plus
Primary Title: Maximize your rewards with AIA Vitality Plus
Primary Description: Enjoy rewards from overcoming Active Challenges and get exclusive AIA Vitality Plus benefits.\n\nIt's easy and affordable to upgrade your membership. Just purchase an AIA Vitality integrated insurance and upgrade via app.
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Payment

Your Plan Title: Your Plan
Payment Detail Title: Upgrade
Payment Item Name: AIA Vitality Plus Premium
Payment Item Description: From today to
Currency: THB
Preview Details Title: Preview details
Name: Name
Membership Number: Membership number
Policy Number: Policy number
Foot Note Number 1: 1
Foot Note 1: Check before proceeding to payment. Update mobile no. at Profile menu.
Next Due Date: Next due date
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Foot Note 2: Your AIA Vitality Plus endorsement will be attached to this AIA Vitality Policy. If this policy is inactive, the endorsement will be transferred to another AIA Vitality policy (if any).
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{"iconGroup":"upselling","iconName":"qr","title":"QR code","desription":"Scan and pay with mobile banking only"}
Payment Successful Title: Payment Successful
Payment Successful Description: Welcome to AIA Vitality Plus! The app may take up to 8-hours to reflect the upgrade the features. Please check back soon to enjoy exclusive rewards.
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AIA Vitality Status	AIA Vitality Points
Bronze	0 - 9,999
Silver	10,000 - 19,999
Gold	20,000 - 29,999
Platinum	30,000 and above

Test Component	Healthy range	AIA Vitality Points
Body mass index	18.5 – 24.9	750 for the test; 750 for being in the healthy range
Blood pressure	130/85 or lower on both measurements	750 for the test; 750 for being in the healthy range
Cholesterol	< 200mg/dL	750 for the test; 750 for being in the healthy range
Blood glucose	< 100 mg/dl (fasting), <140 mg/dl (random)	750 for the test; 750 for being in the healthy range

Fitness Devices / Apps	Steps	Heart Rate (For devices with heart rate monitor)	Speed	Sleep
Fitbit Device (via Fitbit App on iOS and Android)	✔	✔	✔	✔
Garmin Device (via Garmin App on iOS and Android)	✔	✔	✔	✔
Polar Device (via Polar App on iOS and Android)	✔	✔	✔		✔
Health App (iOS)	✔	✖	✖	✖
Apple Watch (via Health App on iOS)	✔	✔	✖	✖
Apple Watch (via Pillow, Sleep++, Sleep Watch on iOS)	✖	✖	✖	✔
Samsung Health (Android)	✔	✖	✖	✖
Samsung Devices (via Samsung Health on Android)	✔	✔	✖	✔
Suunto Device (via Suunto App on iOS and Android)	✔	✔	✔	✖
Huawei Health App (Huawei phone and Android)	✔	✖	✖	✖
Huawei Device (via Huawei Health App on iOS and Android)	✔	✔	✖	✖
Google Fit App (Android)	✔	✖	✖	✖
Strava App (iOS and Android)	✔	✖	✔	✖